Secure storage & custodyControlled vault accessConfidential client administration

SECURITY, CUSTODY & ACCESS

Protection built as an operating system.

Physical safeguards, access governance, custody procedures and data controls work together to protect the facility and preserve client confidentiality.

Identity and authority controls

Access requests are verified against the authorized client account before entry to controlled vault areas.

Layered facility safeguards

Secure construction, monitored access points and documented operating procedures support the protection of custody areas.

Confidential account administration

Client and deposit information is restricted to authorized personnel and used only for legitimate service administration.

Accountable deposit records

Deposit registration, status updates, access events and releases are recorded to support responsible operational oversight.

Need-to-know access

Personnel access is limited according to role and operational requirement.

Privacy-conscious tracking

Public results disclose only a deposit reference, general status and approved event descriptions.

Incident escalation

Exceptions and disputed access requests are referred for review before custody status is changed.

Service assurance: Specific security equipment, insurance coverage, certifications and asset acceptance are confirmed in the applicable client documentation and facility procedures.